Refunds, if and when applicable, will be made only to the person making the payment or to someone they nominate. Where there is more than one payee on a booking, the party leader, the first named on a booking may be asked to clarify the payee.
Payments made by credit or debit cards will be refunded back to the card originally used. Payments made by any other means will be refunded by company cheque only.
Please be advised that refunds can take from 6 weeks to 6 months to come back depending on the source of the tickets and on rare occasions longer, however the majority of refunds can be expected within 2 months. Please check with our agent for an expected time of turn around.